With Drift’s AI-powered Email Bots you can start and manage email conversations with thousands of contacts simultaneously, to improve your conversion rates and introduce people to sales when the time is right – so marketing and sales can focus on accelerating revenue with your best leads. In this guide we'll go over the steps to get you set up and going with Drift Email.
First, you'll want a tour of the account.
This Dashboard is where you'll see all your metrics for your account such as the amount of contacts that have been updated, the amount of total replies, and the amount of new contacts. For further detail on the dashboard, check out this doc here.
The inbox displays all email replies from all your connected inboxes and/or subdomains, in real time. For further information on what the inbox does, check out this doc here.
Skills define how you want data to flow out of Drift Email. Skills run every 10 minutes and continually process data as replies enter Drift Email. For further info on the available skills, check out this doc here.
Things to know before starting up:
Before diving into Drift Email, it's helpful to understand how Drift classifies emails, and how the skills work.
To understand each of those, check out the two appropriate docs below.
Now that you've had a quick tour, now it's time to move on to Step 1: Connecting your Inboxes.