Create a new contact for anyone who emails into your marketing alias and doesn’t exist in your database when you set up a create sender contacts skill, Drift Email will make a new contact in your database for anyone who emails into your marketing alias and doesn't already exist in your database.
To get started, click the "Skills" item in the navigation bar, then click "Create skill," and then click "Create sender contacts."
From there, you'll be able to name your skill, select your email types, add filters, and choose how you would like to sync the new sender contacts from the emails you specified. For complete details in all of these steps, check out our help doc here.
Once you've completed this step, you're all set and should start seeing the benefits of all that Drift Email can do for you. We've also compiled a list of additional resources below.
In the event you'd like some more tips on Admin or Account Management, we've compiled the following list of help docs for your use:
- Add & Manage Users
- Contact Deletion & GDPR
- Ignoring Domains to Exclude Replies
- How to Configure Okta
- G Suite Authorization
- O365 Authorization
For some additional help and frequently used resources, check out the following:
- Getting Started with Drift Email
- Integrating Your Marketing Platform
- Skills Overview
- Common Implementation Guide
If you need further support, feel free to email our support staff at support@drift.com
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