In order for you to start nurturing your leads with Drift sales sequences, there are a few things you need to set up before you start enrolling contacts in sequences:
Is your email connected?
Head to Settings > My Settings > My Email, or click here to make sure you've connected your Gmail account to Drift.
Have you installed the Chrome extension?
To send Sales Sequences through Gmail, you must have the Chrome extension installed. You can download it here! You can also check the status of your extension by going to chrome://extensions to double-check if you’ve installed the extension!
Here's what it should look like in your browser if it's installed. This is to the right of the URL bar at the top of your Chrome window.
Have you set up a Sequence?
Head to your Playbooks marketplace in your Drift account and choose the Sales email sequence with Drift
Is your calendar connected and is your Drift profile public?
If you're including your calendar or upcoming availability in your emails, we automatically pause your sequence when we detect that a calendar has been disconnected, hasn't been connected, or if your Drift profile is not public. You'll receive an email from us with the sequence that was paused and the reason.
To check the status of your Drift profile, click here.