We currently have both iOS (iPhone) and Android apps so that you can manage your conversations on the go!
iOS
Download it from the App Store.
Here's what you can do in the iOS app store today
- Respond to conversations and view different conversation filters
- Get push notifications when new messages come in
- Change the status of a conversation (open, pending, closed)
- View a contact record/profile: see user attributes, view previous conversations, manage customer tags
- View multiple inboxes
- Send saved replies
- Set your agent status
- Set the status of the Drift widget to online/offline
Android
Download it from the Play Store.
Here's what you can do in the Android app today:
- Respond to conversations and view different conversation filters
- Get push notifications when new messages come in
- Change the status of a conversation (open, pending, closed)
- View multiple inboxes
- Set the status of the Drift widget to online/offline
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