Bubble IQ released a new app in the Drift app store! The app will connect your Zendesk account to your Drift account, allowing you to create Zendesk tickets with one simple command in Drift.
Here's how to set it up:
- From there, you'll press the connect button and authorize the app
You will be brought to a to a BubbleIQ landing page where you can submit your Zendesk Subdomain
- Thats it! You did it 🎉
How To use In Drift:
When a user chats in regarding a support issue, you can now use the command /zendesk to open a ticket directly into Zendesk!
The ticket will open in Zendesk with the full transcript attached as well