When using Drift Video, you'll most likely want a notification when someone is viewing your video! Setting these up is simple - they use the same settings as the Drift app.
In this doc, we'll go over
- configuring your notifications on desktop
- configuring notifications in the mobile app
Plan availability:
Notifications for Drift Video are available on all plans.
Within app.drift.com, your notification settings can be found at Settings > My Settings > Notifications, or, you can click here.
You'll want to configure your notifications to be any of
- Only conversations I'm [You're] in
- Conversations I'm [You're] in
- All conversations
You can choose to use different mobile notifications if you want, and for larger teams we recommend Only conversations I'm in.
Note:
You must have a notification preference alert set within the web app for mobile in order to get mobile notifications as well as having downloaded our mobile application.
Managing Your Notifications on Mobile
In order to manage/snooze your applications from the mobile app, click on your avatar and then click Manage notifications.
From there, you can snooze notifications, toggle sounds, and change which conversations for which you're notified.
Still stuck? Email us at support@drift.com. Not using Drift yet? Get your free account here.
Comments
0 comments
Please sign in to leave a comment.