Like most other recording tools, Drift Video can only record videos on HTML web pages.
While you click the extension to start getting to record, Drift actually adds our own code to the HTML page you have open in order to record screen as well.
That said, you may have run into the following message when trying to record a video on desktop:
When you see this message pop up, the page that you're on is likely part of the Chrome application and is not a web page!
Since these pages not part of the web and are just application pages, they do not have any code to display and Drift Video is unable to inject our own code to the page to start recording.
Web page URLs will start with
- Check that you're on the most recent extension version (click here to go to Chrome web store)
- Open a new tab and try to record on drift.com
- Restart Chrome (you can reload your tabs when you re-open Chrome!)
- Log out and log into your extension