The Site Coverage Report

You'll find the Site Coverage report by navigating to Reports >Chat Playbooks > Site Coverage.

From here, you'll be able to see the average coverage for your site, the highest coverage page, and the lowest coverage page.  Coverage can be defined as the percentage of visitors who see playbooks after visiting a page.   This includes playbook views on a page load, but also playbook views after a playbook loads on a sub-page from your site.

You can see further details by hovering over your pointer over each bar on the graph shown, or you scroll down on this page to find further statistics on the total amount of visitors a page has, the total about of visitors who have been shown a playbook, and the number of playbooks firing on each page.

You can also go directly to the playbooks firing on each page by clicking the Playbook link in the Playbooks firing on this page column, and then selecting the playbook you'd like to view or modify.

Additionally, if you'd like to generate a New Playbook from a page in the list, you can do so by selecting the Create playbook button in the same column.

When you decide to create a playbook via the Site Coverage report, you'll notice that in the Summary box your Audience is already pre-selected, you can modify this later on by going to Playbooks > Chat playbooks and selecting the Playbook you've created. 

Need some more help? Email us at support@drift.com.