This post is part of a series that highlights product updates (AKA Ships) that we are sending your way. At Drift, one of our mottos is "always be shipping." Which means we are invested in improving our products for you. Join your captains Xan and Katie for this week's update!
- *The Audiences Top Pages report is back
- What: All the reports within Audiences are functional and faster than ever, thanks to changes we’ve made in how they’re calculated. In particular, customers can once again tell which pages their visitors are viewing the most within an Audience segment.
- Why: Audiences is a well used feature we provide to our enterprise customers (and prospects) to understand how well they’re reaching visitors on their website and what opportunities they have to be more successful with Drift. Every night, it processes a massive amount of data generated by all our customers’ site traffic and boils it all down to a form they can use to gain insight and make informed decisions. Drift has gained many more customers since Audiences launched, and it's been feeling the strain of all that growth. In August, the process that powers the Top Pages report within Audiences reached a tipping point and was unable to process the data it needed to each night. Scaling Audiences to handle that growth wasn’t simple and the team decided to be transparent with customers and disable the report until we could implement a solution.
- Where: Audiences
- Who: Enterprise customers