Drift Chat Integrations & API

How To Integrate Drift With Salesforce
Overview Drift's native integration with Salesforce is the most extensive for any...
Setting Up Salesforce Cases
In this article, we will cover: Requirements for using Cases Setting Up Field Ma...
Troubleshooting Common Salesforce Integration Errors
If you're using our Salesforce integration, you probably want visibility into wh...
Salesforce FAQ
What plan do I need to be on for the Salesforce Integration? The Salesforce integ...
How to Map Chat Metrics to Salesforce
In addition to mapping contact attributes to Salesforce, you may want to have cha...
How to Grant the Proper Salesforce User and Object Permissions for Drift and Salesforce
This document provides the comprehensive list of permissions necessary for Drift'...

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Connecting Between Marketo Programs and Drift Playbooks
Marketo Programs represent a single marketing initiative. Drift now is pleased t...
Troubleshooting Common Marketo Errors
If you use the Marketo integration, understanding when a sync fails is important....
Marketo Integration - At a Glance
Drift’s Marketo integration does the following core things: When a cont...
Marketo Integration with Drift Chat
We know that our customers often have lots of contact and lead information in oth...
How to Map Attributes in Marketo
If you've connected Drift and Marketo, you may use attributes you utilize in Mark...
Marketo Integration - New Conversation Activity
Anytime a contact has a new conversation in Drift, that will be logged as an acti...

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How to Connect Drift to 6sense
Drift's integration with 6sense allows Drift and 6sense customers to target con...
How to Connect Drift to Demandbase
Drift's integration with Demandbase allows Drift and Demandbase customers to ulti...
How to Upload a CSV of Accounts and Use them with the ABM Playbook
Plan availability: Importing Account info and ABM playbooks are available on th...
How to Sync Accounts into Drift from Salesforce and Set Up a Personalized Welcome Message
When a prospect from a company lands on your marketing site, members of your Sale...
How to Add Properties to your Synced ABM Lists
When you are syncing over your account lists using the ABM playbook, you can now ...
How to Test Your ABM Playbooks
So, you've created an ABM Playbook, but you want to test it before deploying. Her...

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Troubleshooting Common HubSpot Errors
If you use the HubSpot integration, understanding when a sync fails is important....
Understanding and Tracking HubSpot Events
You can track certain events in Drift and add them to your HubSpot's contact time...
What Drift Properties in Hubspot Mean
Once your Hubspot integration is set up, you can start sending events to Hubspot....
How to Map Attributes from Drift to HubSpot
If you use the HubSpot Integration, you most likely have properties there that yo...
How to Connect Drift to HubSpot
Many of our customers utilize HubSpot to manage sales and marketing automation a...

How to Connect Drift to Your Zapier Account
Zapier is a great tool to help you automate your workflow. You can connect You...
Frequently Asked Questions for Drift and Zapier
Zapier is a powerful tool to connect Drift to all different kinds of Marketing a...
How to Use Zapier to Set the Account Owner of a Contact
You can use our Zapier integration to assign the account owner to a contact aft...
How to Use Zapier and Playbooks to Trigger Events When Goals are Hit
The integration can help users connect their Drift accounts to all different ki...
How to View Custom Attributes from Playbooks in Zapier
When you are using a Goal associated with a certain Playbook in Zapier to trigger...

How to use our APIs
Here's a quick breakdown of what our Javascript SDK and Widget API can do for yo...
Install the Drift API as a Python package
We have a Python wrapper! One of our friends, 15Five, was nice enough to make the...

SSO - Verifying your domain
Single Sign On (SSO) allows users to use a single login for multiple applications...
SSO via Okta
Single Sign On (SSO) allows users to use a single login for multiple applicatio...
SSO - SAML
SAML-based single sign-on (SSO) gives members access to Drift through an identity...
SSO via OneLogin
Single Sign On (SSO) allows users to use a single login for multiple applications...
SSO via G Suite
Single Sign On (SSO) allows users to use a single login for multiple applications...
SSO for Custom Identity Providers
Single Sign On (SSO) allows users to use a single login for multiple applications...

How to Connect Drift to Your Google Analytics Account
Google Analytics is an incredibly popular tool to gain insights into who is comin...
How to set up SalesLoft with Drift
Plan availability: The SalesLoft Integration is available on the FY22 Premium p...
How to Install Drift on Unbounce Pages
Unbounce is a drag-and-drop builder that lets you create and publish your own la...
How to Add Any Drift Certifications to Your Linkedin Profile
So you've become interested in Drift, you've taken our certifications courses,...
Connecting Drift and PieSync
With PieSync for Drift, you can set up a real-time, bi-directional sync between ...
The Optimizely and Drift Integration
Optimizely provides A/B testing tools in which two versions of a web page can be...

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