FAQs & Troubleshooting
General FAQs
- Salesforce FAQs
- How to Troubleshoot Common Errors for the Salesforce Integration
- I imported a CSV of Contacts. Why isn't my Playbook targeting working?
- The Welcome Message Playbook vs The Default Greeting
- How to Move the Widget
- How can I block a user?
Common Troubleshooting Topics
- Salesforce FAQ
- Why is my calendar disconnected?
- Online & Offline: Agent vs. Widget
- Why Doesn't Drift Live View Match Google Analytics?
- Targeting Troubleshooting
- Troubleshooting Notifications
Billing
Legal & Policies
- Security
- Terms of Service
- API Terms of Service
- Privacy Policy
- Acceptable Use Policy
- What is Drift's Cookie Security and Privacy Policy?