Adjusting Advanced Global Chat Widget Settings
The Advanced section in the Chat Widget Settings is where users can toggle unique features regarding the Chat Widget.
Having high volume in your inbox is great! That means that your Playbooks are highly engaging and you're having lots of co...
Chat playbook reporting
Understanding how your chat playbooks are performing on your web site is a key part of increasing the number of conversati...
Connecting the Admin Calendar for Drift
At Drift, we want to make it as easy as possible to get your entire team set up and see value from the platform. Having ...
Conversation Stats, Reporting, and Export
Drift allows you to see where the most conversations are started on your site, what time of day is most popular for chatt...
Types of Reporting Available in Drift
We know that customers want to dive deeper into Drift and see how it is working for them. That is why we have a series of ...
Widget Targeting by Team
Teams are only available on the Enterprise Drift plan.
If you're looking to set up online/offlin...
Your Drift Dashboard
Here's a quick overview of the graphs you can find on your dashboard when you login to your Drift account.
Note: This is t...