Legal & Policies

  • Acceptable Use Policy
    Our Acceptable Use Policy is located on our website - click here to check it out! If you're specifically looking for our T...
  • API Terms of Service
    Our API Terms of Service is located on our website - click here to check it out! If you're specifically looking for our Te...
  • Bot Disclosure Best Practices and Guidelines
    Using your bot successfully is a major part of leveraging Drift.  Recently, there has been a lot more conversation, news, ...
  • Drift Chrome Extension Permissions Request
    A common function of Chrome extensions is the ability for our scripts to run in the pages you visit (Chrome calls these ...
  • Drift Support Priority Definitions
    We understand questions and issues may come up in regards to using Drift and we are here to support you. Our Customer Advo...
  • Privacy Policy
    Our Privacy Policy is located on our website - click here to check it out! If you're specifically looking for our Terms of...
  • Security
    Note! Looking for information on security at Drift? Please see this page for more details!
  • Service Level Agreement
    At Drift, we strive to get you answers in a timely fashion.  As such, we have established and are publishing the following...
  • Supported Product Retirements Dates
    At Drift, we roll out product updates frequently, you can view all our product updates here. Since we often update parts ...
  • Terms of Service
    Our Terms of Service is located on our website - click here to check it out! If you're specifically looking for our API Te...
  • What is the Drift Cookie Security and Privacy Policy?
    We are committed to privacy and current industry initiatives to protect individual rights on the internet. All cookies use...
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