Playbooks

In this section, we'll go over what a playbook is, and we'll go over all the different types of playbooks and why/when you'll use them.

  • Email Playbooks
    Drift Email Playbooks are the best way to turn your emails into engaging conversations that close leads faster. This doc i...
  • How to Display Playbooks to Specific Customers
    A key part of using Drift is sending the right messaging to the right people. People who land on a certain page, or belong...
  • Welcome Message Playbook vs The Default Greeting
    When you're getting started with Drift, you have two options in terms of how you'd like to engage with your site visitors ...
  • Introduction to Playbooks
    What are Playbooks?   If you've ever seen the personalized messages that pop up on www.drift.com when you enter the site a...
  • Types of Chat Playbooks
    This doc outlines all of our current chat Playbook options, with detailed instructions on how to set them up and use them!...
  • Fastlane Playbooks
    Plan availability:  Fastlane is available on the Advanced and Enterprise Drift plan.   Drift Insider Note: Did you know...
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