Setting Up Email Sending Domains DKIM
What is Domain Authentication
Domain authentication, sometimes known as whitelabel, shows Internet Service Providers that ...
Creating Teams and Setting Team Hours
Creating teams and setting team hours is an important part of setting up your Drift account and going live. With Drift, yo...
Agent Status vs Widget Status
There are two different statuses Drift can have on your account: your Agent Status and the Widget Status. Though both can ...
The Settings screen is access via the gear icon on the navigation bar.
This screen gives you access to the following area...
How to Set Up and Manage The Display Settings of Your Widget
The widget is responsible for managing the majority of your customers' and visitors' interactions with you through Drift....
Setting Admin, User, and Account Owner Roles
Sometimes, you don't want everyone who has a Drift login to be able to access billing, change your widget settings, and mo...